Privacy Policy for AshFLAC Tech Solutions
Who we are
Our website address is: https://www.ashflac.com.
Effective: 01-01-2025
At AshFLAC Tech Solutions, we are committed to protecting the privacy and security of your personal data. This Privacy Policy explains what data we collect, why we collect it, and how it is used when you interact with our website and services. Your trust is essential to us, and we take data protection seriously.
By using our website or services, you agree to this Privacy Policy. Please read carefully, and feel free to contact us for clarification.
1. What Personal Data We Collect and Why We Collect It
A. Comments
When visitors leave comments on the site, we collect:
- Data from the comments form, such as your name, email address, and comment text.
- Your IP address and browser user agent string, to help detect and prevent spam.
An anonymized string created from your email address (a hash) may be provided to the Gravatar service to determine if you are using it. The Gravatar service’s Privacy Policy is available here. After your comment is approved, your profile picture (if linked to your Gravatar account) becomes publicly visible in the context of your comment.
B. Media Uploads
If you upload images to the website:
- Avoid uploading images with embedded location data (EXIF GPS), as visitors to the site can download and extract this data.
C. Contact Forms
When you use our contact forms, we collect:
- Your name, email, phone number, and any message or data you provide.
This information is used solely to respond to inquiries and improve customer support.
D. Cookies
We use cookies to enhance your browsing experience. Cookies collect information such as:
- Comment Cookies: If you leave a comment, you may opt to save your name, email, and website in cookies for future convenience (valid for one year).
- Login Cookies:
- Temporary cookies check if your browser accepts cookies.
- Persistent cookies save your login details for two days and screen preferences for one year. If you select “Remember Me,” your login lasts for two weeks. These cookies are removed upon logout.
- Publishing Cookies: Editing or publishing an article adds a cookie with no personal data, expiring after one day.
You can control cookie settings through your browser, but disabling cookies may affect your experience on the website.
E. Embedded Content from Other Websites
Articles on our site may include embedded content such as videos, images, or articles. Embedded content behaves as if you visited the original site, which may:
- Collect data about you.
- Use cookies.
- Embed third-party tracking tools.
- Monitor your interaction with the embedded content.
We recommend reviewing the privacy policies of any external websites linked on our platform.
F. Analytics
We use analytics tools to track:
- User behavior on our site (e.g., time spent on pages, clicks).
- Website traffic data to improve user experience.
These tools may collect anonymized data such as IP addresses and browser information.
2. How We Use Your Data
We use the information collected for the following purposes:
- Service Delivery:
- Responding to inquiries, providing IT solutions, and processing support requests.
- Security and Spam Prevention:
- Identifying and mitigating fraudulent activities or unauthorized access.
- Improvement:
- Enhancing website functionality and services based on user behavior.
- Marketing:
- Sending newsletters or promotional content (with an opt-out option).
3. How Long We Retain Your Data
- Comments and Metadata: Retained indefinitely for spam detection and follow-up comments.
- User Profiles: For registered users, personal information is retained until the account is deleted. Users can view, edit, or delete their personal information at any time, except for their username.
4. Your Rights Over Your Data
As a user, you have the following rights:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request changes to any inaccurate or incomplete information.
- Deletion: Request deletion of your data, excluding information required for administrative, legal, or security purposes.
- Data Portability: Receive an exported file of the personal data we hold about you.
To exercise these rights, please contact us at info@ashflac.com.
5. How We Protect Your Data
We implement strict security measures, including:
- Encryption: Using SSL/TLS to secure data transmission.
- Access Control: Restricting access to authorized personnel only.
- Spam Detection: Automated tools monitor and filter spam in comments and other interactions.
- Incident Response: Clear procedures to respond to data breaches or unauthorized access attempts.
6. Where We Send Your Data
- Visitor comments may be checked through automated spam detection services.
- Data may also be processed by third-party service providers for essential business operations (e.g., payment processors, email providers).
7. Third Parties and Data Sharing
We do not sell or rent your data to third parties. However, data may be shared in these cases:
- Trusted Service Providers: To enable website functionality, payment processing, or customer support.
- Legal Obligations: When required by law or to protect against fraud.
8. Data Breach Procedures
In the event of a data breach, AshFLAC will:
- Notify affected users promptly.
- Implement corrective measures to secure data.
- Collaborate with legal authorities if necessary.
9. Updates to This Privacy Policy
This Privacy Policy may be updated periodically to reflect changes in regulations, technologies, or our business practices. Updates will be published on this page with the revised effective date.
10. Contact Information
For privacy-related questions or concerns, contact us:
- Email: info@ashflac.com
- Phone: +256 789 080 848
- Website: www.ashflac.com
